Final Cut Pro: Troubleshooting Basics

If Final Cut Pro isn't starting up properly or performing normally, try these basic troubleshooting steps to remedy the situation. Please note that these steps aren't exhaustive, and are not intended to cover any specific issue. They are fundamental, basic steps that are most effective in getting Final Cut Pro into good working order, and are the steps most often suggested by AppleCare Technical Support. Confirm requirements and versions 1. Check system requirements Make sure that you haven't overlooked any hardware aspect that's required to use Final Cut Pro. You can view the system requirements on the Final Cut Pro Technical Specifications page. 2. Update to the latest software versions Choose Apple > Software Update and make sure that you have the most recent updates for your versions of Final Cut Pro, QuickTime, and other important system files. Installing the latest updates ensures that your software has the latest improvements and enhancements. 3. Check compatibility and driver versions for third-party devices If you're using a third-party capture card, storage system, input device, or something else, check the support area on the manufacturer's website to be sure that you're using the latest version of the relevant driver or other software for your device. To see if your video device has been qualifed for use with Final Cut Pro, check out the Final Cut Pro Device Qualification List. Delete the User Preferences You can resolve many issues by restoring Final Cut Pro back to its original settings. This will not impact your project files, but you should verify your Scratch Disk location setting after doing this. To reset your Final Cut Pro user preference settings to their original state, do the following: 1. In the Finder, go to ~/Library/Preferences—the tilde (~) represents your Home folder. 2. Remove the "com.apple.finalcutpro.plist" file from the Preferences folder. 3. Remove the "Final Cut Pro User Data" folder from the Preferences folder. Remove receipts and reinstall Final Cut Pro Another approach you might consider is reinstalling Final Cut Pro. To do this effectively, you need to remove the application and its receipts, then install Final Cut Pro and use Software Update to install additional updates. You don't have to remove everything that was installed with Final Cut Pro. Follow the steps below to completely reinstall a fresh copy of Final Cut Pro. Note: Make sure that you have your installation discs and serial number handy before starting this. 1. Open the Applications folder. 2. Drag the Final Cut Pro application to the Trash. 3. Go to /Library/Receipts. 4. In the Receipts folder, select the "FinalCutPro.pkg" file. 5. Choose View > as List to view the contents in a list. 6. Click the Date Modified column header so you can easily see all of the receipts that were installed at the same time as Final Cut Pro. 7. Drag the FinalCutPro.pkg receipt to the Trash, as well as any other items that have the same modification date within 3 minutes of the FinalCutPro.pkg's modification date. 8. Click the Name column header to sort the list alphabetically. 9. Drag any other receipts whose names begin with "Final Cut Pro" to the Trash. 10. Insert your Final Cut Pro installation disc and install Final Cut Pro. 11. When finished, use Software Update (under the Apple menu) to update your software to the latest version. For further information on settings or installation, please refer to the Final Cut Pro documentation available on your installation discs.